Everything you need to deliver exceptional IT service, all in one platform.
Comprehensive incident and service request management with automated workflows.
Track all IT assets throughout their entire lifecycle.
Organize assets and teams across multiple locations.
Flexible access control with customizable permissions.
Data-driven insights for better decision making.
Automate repetitive tasks and standardize processes.
Track asset and inventory transfers with full approval workflows.
Complete telecom line and cost management solution.
Manage all your IT vendors and supplier relationships.
Track consumables, supplies, and inventory levels.
Comprehensive service and maintenance record keeping.
Discover all the features that make ITSERMA the complete solution for IT service management.
Define and track service level agreements
Sync users from Active Directory
Stay updated with instant alerts
Find anything instantly across your data
RESTful API for custom integrations
Support for multiple languages
SAML, OAuth, and OIDC support
Responsive design for any device
Reliable cloud infrastructure
Complete data isolation between tenants
Built with security-first principles to protect your sensitive IT data.
Certified compliance
Information security
Data in transit
Data at rest
Complete tenant data isolation with PostgreSQL RLS
Track every action with detailed audit trails
Granular permissions with custom roles
Connect with the tools you already use.
And many more integrations available through our API and webhooks.
Start your 14-day free trial and experience all these features firsthand.