Choose the plan that fits your team. All plans include a 14-day free trial with no credit card required.
30-Day Money-Back Guarantee — No Questions Asked
Perfect for small IT teams getting started.
Teams of 1-15 users
$39/month
or $31/month billed annually (save 20%)
Start Free TrialFor growing teams that need more power.
Teams of 15-75 users
$99/month
or $79/month billed annually (save 20%)
Start Free TrialFor large organizations with complex needs.
Teams of 75-300+ users
$249/month
or $199/month billed annually (save 20%)
Contact SalesGet dedicated support, custom integrations, and deployment options tailored to your organization.
A single point of contact for all your needs
Enterprise-grade reliability and uptime
Host on your own infrastructure
24/7 support with 1-hour response time
See exactly what's included in each plan
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Users | 15 | 75 | 300+ |
| Assets | 2,000 | 25,000 | Unlimited |
| Locations | 10 | 50 | Unlimited |
| Storage | 20 GB | 100 GB | 1 TB |
| API Requests/Day | — | 50,000 | Unlimited |
| SSO Integration | — | ||
| LDAP/AD Sync | — | ||
| SLA Management | — | ||
| Custom Branding | — | — | |
| Dedicated Support | — | — | |
| SLA Guarantee | 99% | 99.5% | 99.99% |
| Support Response | 24 hours | 4 hours | 1 hour |
"ITSERMA paid for itself in the first month. We reduced ticket resolution time by 60% and saved over $120K annually on IT operations."
Sarah Chen
IT Director, TechStart Inc
Have questions? We have answers.
Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.
We'll notify you when you're approaching your limits. You can upgrade your plan or purchase additional capacity as needed.
Yes, we offer a 30% discount for registered nonprofit organizations. Contact our sales team for details.
No, there are no setup fees for any of our plans. You only pay the monthly or annual subscription fee.
We offer a 30-day money-back guarantee on all plans. If you're not satisfied, we'll refund your payment.
Yes, annual billing is available with a 20% discount compared to monthly billing.
Yes, you can add extra users beyond your plan limit. Extra users are billed at $5-7/user/month depending on your plan.
Absolutely. We're SOC 2 Type II certified and use AES-256 encryption for all data. Your data is isolated with row-level security.
Start your 14-day free trial today. No credit card required.